What our Customers say...


SERVPRO are professional and caring. It is rare these days to find a business that put their service and the customer first. I felt as though I was part of their family. I had a water leak in my home and they cleaned it up quickly and had it dry fast. I am so thankful for the crew at SERVPRO.

These guys are the best!  Great service, personable people, did a great job and with great care. 

Crew chief was very knowledgeable, patient, and friendly. All my questions were answered in a manner that I could completely understand and the cleanup was done after each step of the process.

When I said Excellent I really want to say SUPER EXCELLENT! Both water damage clean up and carpet cleaning our Hotel they have done a Superb job.
I highly recommend them.

Companies want your business. This company made a promise to me of what they would do. They over delivered on their promise. Now that is rare. Thank you so very much to the crew that was here.

Great people and very prompt service! Very detailed on what they do!

We had mold in our building. We reached out to SERVPRO and were very pleased with the service we got. We will use you again.  It has been a few damp months and we have not had any regrowth. We had lots of problems before.

This is the company I will trust whenever I need water damage repairs to my property. I won’t even consider another company.

You have not only found the moisture, but the source of the moisture as well. You also got rid of the after effects of the leak.

Keep up the prompt communication & follow through!

Friendly and attentive to our needs!

Fantastic people, if you ever have a need for their services these are the people to contact. Extremely professional and excellent communicators, could not ask for more.

My experience with SERVPRO was very pleasant. We had a fire at the apartment complex that I managed in the middle of the night about 3 am. I reached out to SERVPRO in the middle of the night and in short time they arrived and immediately started remediating the damage. They worked really well with our sub contractors as well. 

Your response time is amazing. I can't believe how fast you came and secured my house by boarding it up after the fire. I will recommend you to everyone.

I want to thank the SERVPRO team for the excellent and professional job they did after my water problem. They were courteous and explained what needed to be done and then followed through with the job. I'm so glad a co-worker of mine suggested your company. I will gladly recommend your services to my family and friends.

Quick response, professional and a great job cleaning up water damage in my basement.

Leave it the professionals when it comes to mold! They did an awesome job containing the mold and getting rid of it. 

We were hit by the March 6, 2017 tornado in Oak Grove. The SERVPRO team worked hand in hand to get our home restored to pre tornado condition. In a very stressful situation; they were very kind. 

Thank you for helping getting my business back up and running in no time at all!

Came over less then a few hours and handled the work in a timely manner. Impressive!

Very polite and professional. You exceeded my expectations!

Thank you SERVPRO of Raytown/East Kansas City for helping get my business back up and running. You were a huge life saver!

WOW! SERVPRO was huge help in restoring my business! Couldn't be happier with the service they provided. 

What an awesome experience for a horrible situation!! Thank you for making my life easier!

All SERVPRO employees made every step of this process easier to go through! I couldn't of asked of anyone better! 

Thank you so much! You helped to make a difficult situation a little easier to deal with. 

As CEO of a large home health company in Kansas City, one of my "other hats" I wear is landlord, as our non-profit corporation own the 60,000 sq. ft office building we are housed in. Running a home care agency is a full-time job, so when something goes wrong in the building, it can distract us from our primary focus. On October 12, 2016 that "something" happened... in a big way! A massive water leak that began on the third floor dumped over 9000 gallons of water throughout the building, causing significant damage on every single floor, including the basement. We immediately called SERVPRO, and Chad, Joey and their team of trucks and personnel were here in not time. We were so impressed with their professionalism and thorough reclamation process, we hired them to perform the follow-up renovations as well. Working with Micah to "put us back together" couldn't have been more painless. From the very beginning, they even worked with us to ensure we never had to completely shut down our operations. The entire project, from disaster to full renovation took a few months, but walking through the building now, you never know it even happened. I would recommend SERVPRO to anyone! 

SERVPRO is an amazing company! I was in a situation that I needed a company to come out to our house quickly for an estimate, and they worked hard to make sure that happened in a timely manner. Our Project Manager, Micah, and the entire staff are extremely professional and friendly. Everything turned out great! I would highly recommend SERVPRO for all your restoration needs! 

SERVPRO was very professional, prompt and polite. I was very impressed with the level of service and could not have asked for better service! We had water throughout our warehouse; SERVPRO was there in a matter of minutes to help us get everything back to usual.

We wanted to thank you and your staff, especially Chad, for coming right out and walking us through this very difficult situation. Chad was very insightful and coached us on ever step that needed to be taken. The service that we received was top notch and we will recommend SERVPRO of Raytown / East Kansas City to everyone we know.

Tony was very professional and focused on the work needed! Thank you for your hard work! James N

We would like to thank SERVPRO of Raytown / East Kansas City for the fast service they provided to on us February 16th, 2015! We had bitterly cold weather that caused a sprinkler line to break that flooded the Northern Virginia Urban League's 1st, 2nd and 3rd level. What was overwhelming for us, was relatively minor for the professionally knowledgeable staff that helped us. Thank you to SERVPRO and all of their staff!

Tony was very professional and focused on the work needed!

The people that came out to my business were very professional, prompt and polite. I am very impressed with the level of service and could not have asked for better service.

Thanks so much for assisting us. You did a great job. We will definitely call your direction again when we get something we can work together on. Thanks!

Please pass on to the owner that we had 3 separate crews come out - all were incredibly kind a professional. We very much appreciated it as our lives have been very stressful lately. We will definitely recommend you in the future!